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Many extended car warranty companies operate as brokers, but Endurance sells and administers its own plans. The direct warranty provider also stands out for having many positive Endurance warranty reviews, showing that it has one of the strongest reputations in the industry.
In our Endurance warranty review, we at the Home Media reviews team look at the provider’s coverage, pricing and customer reviews to see if it’s worth the money. We also consider how it compares to some of the best extended car warranty companies in the nation.
We rate Endurance warranty services 9.2 out of 10.0 with the distinction of Most Comprehensive Coverage. Endurance offers a wide variety of coverage options from basic powertrain plans to comprehensive plans that include maintenance items. After reviewing and ranking every major extended car warranty provider, we determined that Endurance also has competitive rates and excellent customer service.
While Endurance has high ratings, it still has some shortcomings. The provider offers Endurance Elite Benefits on all of its plans but only for the first year. After that, standard benefits include rental car coverage, trip interruption and roadside assistance.
Below are some pros and cons of Endurance warranties:
Endurance was founded in 2006 and is headquartered in Northbrook, Ill. It operates in every state except California and has been recognized by the Inc. 5000 as one of the fastest-growing companies in the United States.
Endurance has also been honored by Glassdoor and the Stevie® Awards for being a great employer and earned a Women’s Choice Award in 2021 for Breakdown Protection.
One of the distinguishing features of Endurance is the company’s model as a direct provider. This means that Endurance doesn’t broker vehicle service contracts, often called extended auto warranties, from outside companies. Instead, it directly handles its service contracts from the initial sale to the claims process, meaning you don’t have to work with a middleman when filing a claim.
Endurance warranties provide coverage for unexpected mechanical breakdowns. While the coverage depends on your particular contract, all Endurance plans cover catastrophic engine failures from mechanical causes. Additionally, every Endurance warranty comes with one free year of Endurance Elite Benefits, which includes several perks we’ll get into later.
Endurance offers six plans that last for up to 200,000+ miles and are designed to fit different customer needs. They range from basic powertrain protection to bumper-to-bumper coverage that protects hundreds of components.
Endurance plans come in two main varieties: inclusionary and exclusionary. The inclusionary plans cover parts that are explicitly listed in the contracts. On the other hand, exclusionary plans list the exclusions and cover anything not listed on the contract. The Supreme plan and the highest EnduranceAdvantageTM level are exclusionary contracts.
Here’s an overview of Endurance’s warranty plans:
Endurance Plan
What It Covers
Supreme
The Supreme plan offers exclusionary coverage and is similar to a new car factory warranty.
Superior
The Superior plan is the highest level of component coverage and includes hundreds of parts on all major systems.
Secure Plus
This extended warranty has the shortest waiting period of all coverage options and covers powertrain, brake, steering and electrical components.
Secure
The Secure plan provides affordable powertrain coverage for vital parts like the transmission and water pump.
Select Premier
This contract aims to protect high-mileage vehicles and covers the engine, transmission and drive axle.
EnduranceAdvantage
This combination plan provides mechanical breakdown protection plus coverage for routine maintenance like oil changes and one-time services like brake pad replacement and cooling system maintenance.
Additionally, Endurance offers a Highline add-on to its Supreme plan to cover a range of luxury models from Audi to Porsche. The only exclusions to this coverage are:
Here’s a closer look at the components covered by Endurance warranty services:
Endurance
Warranty
Plan
Supreme
Superior
Secure
Plus
Secure
Select Premier
EnduranceAdvantage
Air conditioning
✓
✓
✓
✓
✓
Brakes
✓
✓
✓
✓
Cooling system
✓
✓
✓
✓
Drive axle
✓
✓
✓
✓
✓
✓
Electrical components
✓
✓
✓
✓
✓
Engine
✓
✓
✓
✓
✓
✓
Fuel system
✓
✓
✓
✓
Gaskets
✓
✓
Steering
✓
✓
✓
✓
Suspension
✓
✓
✓
Transmission
✓
✓
✓
✓
✓
✓
Transfer case
✓
✓
✓
✓
✓
✓
Turbo/
supercharger
✓
✓
✓
✓
✓
✓
If a warranty plan covers a repair, contract holders can take their vehicle to any shop certified by the National Institute for Automotive Service Excellence (ASE®), including dealerships. Endurance pays the repair shop directly, minus the deductible.
Be aware that the information above is a summary of the coverage options. It is helpful to understand your plan’s terms so you know what’s covered. Contracts are typically 11-12 pages, and you can request a sample from an Endurance customer service representative. The exclusions section shows what isn’t covered. Endurance offers protection for some excluded components like hybrid parts, commercial use, high-tech components and lifts and other modifications by purchasing add-on coverage.
There are a few industry-standard items Endurance doesn’t cover:
Endurance plans are not available in California.
You are eligible for several benefits when you choose an Endurance extended warranty:
Beyond extended warranty coverage, the Endurance Elite Benefits can help keep things rolling when a breakdown occurs. They are included free of charge with your first year of warranty coverage and offer the following perks:
The EnduranceAdvantage plan is unique because it covers not only mechanical breakdowns but also maintenance. Coverage includes engine diagnostics, tire repairs or changes and brake pad, wiper blade and oil filter replacements, which is unusual among extended warranties. Here are the details:
The three plans also offer the following one-time services:
EnduranceAdvantage has three coverage levels: Prime, Plus and Preferred. The plans differ in covered parts and vehicle eligibility. Learn the details of each plan below:
Endurance offers a 30-day money-back guarantee. You can cancel an Endurance warranty plan within 30 days for a full refund, provided you have not used the coverage. If you’ve used the plan, or if you cancel after 30 days, you’ll get a prorated refund.
In our research, we found that the price of an Endurance warranty is around $546 to $612 per year of coverage. We also found that total prices range from $2,990 to almost $3,900. Depending on your vehicle, you can expect to make a down payment of about $100 to $400 followed by monthly payments around $100.
There is no standard pricing for vehicle service contracts. In fact, several factors impact what you’ll pay for an extended warranty, including:
Our team reached out to Endurance for warranty coverage quotes. We used a 2020 Toyota Corolla with 30,000 miles and a 2016 Chevrolet Equinox with 90,000 miles as our test vehicles. The quotes we received for multiple Endurance plans are included below:
Deductible options for Endurance warranties are $0, $50, $100 and $200 according to our secret shopper analysis. We found that $100 is standard for most quotes, but you can discuss your deductible with a representative and generally get a lower or higher deductible if you choose.
Keep in mind that a lower deductible usually leads to higher monthly payments, and vice versa. Endurance doesn’t advertise $0 deductibles, which means you may need to ask for a $0 deductible directly.
We also reached out for quotes for an EnduranceAdvantage plan. We were given the following prices and terms for a 2019 Nissan Altima with 72,000 miles for the Advantage Plus plan:
Unlike many third-party warranty providers, Endurance offers several discounts and actively publicizes potential savings for customers. Some of the discounts Endurance offers include:
With Endurance you can pay up front or in monthly installments for up to 36 months. In general, you can lower your monthly cost by making a higher down payment or choosing a higher deductible or longer payment period. Endurance offers interest-free payments, so customers can take advantage of a variety of payment schedules.
Making a payment is easy with Endurance’s online portal. New policies can take up to five business days to be accessible. When your contract is finalized, Endurance will email you your account credentials so you can set up payments and access your contract info.
Endurance warranty reviews from customers generally reflect positive experiences with the quote process. The online quote form requires you to input contact details and some basic information about your vehicle. When our secret shoppers called Endurance, we found the free quote process to be fast and simple, as the hold was less than one minute and the process took 10 minutes from start to finish.
Endurance vehicle service contracts work similar to a factory warranty, except Endurance is the company that pays for repairs instead of the auto manufacturer. Additionally, Endurance is backed by an insurance company with an A rating from AM Best, which means it is financially stable and can handle its claims obligations.
While most companies are brokers that sell plans for third-party administrators, Endurance is one of the only providers that administers its own contracts. This means you’ll deal with the same company throughout the entire process and don’t have to work with a third party when filing a claim.
Below are important policies to know if you’re considering an Endurance warranty:
To file a claim with Endurance, use the following steps:
If you are a current Endurance policyholder, you can call the customer service phone number at 1-866-432-4443. Or, you can call the claims department at 1-877-414-0134 for help with a repair. Finally, if you are shopping for a plan and want to talk to a representative, you can call 1-866-918-1438.
The Endurance Mobile app keeps customers informed and connected to their policies, making the customer experience more seamless. The app makes it easier to access warranty information, contact customer service and file claims. Endurance Mobile includes the following features:
Endurance’s direct service model helps it offer an overall better customer experience. The Illinois-based provider is highly rated on Trustpilot with a 4.2 out of 5.0-star rating from over 4,800 customer reviews. Endurance warranty reviews from the BBB are slightly lower, with a 3.4-star rating from over 1,400 customer reviews. Endurance also has a B- rating from the BBB.
Positive Endurance warranty reviews praise the company’s excellent service representatives who are knowledgeable about coverage plans and helpful over the phone. Negative Endurance warranty reviews mention difficulty getting claims approved and denial of coverage without clear explanations.
Our team reached out to Endurance for a comment but did not receive a response.
It’s important to note that claims fulfillment is a common complaint in the warranty industry. If you are considering purchasing a vehicle service contract from any provider, make sure you read your contract in full so you know what is and is not covered when it’s time to file a claim.
Some caution against purchasing an extended warranty because the cost of coverage may outweigh repair costs. Extended car warranties may not be the best idea if you don’t plan to keep a vehicle longer than a couple of years or if the vehicle is already covered under the factory warranty.
However, there are cases when an extended warranty can be a smart choice. For instance, if your vehicle has a reputation for being unreliable, is older or has high average repair costs, an extended warranty can provide peace of mind and protect against unexpected, expensive repair bills. Any vehicle will need repairs as it ages, and a vehicle service contract can help you budget for those costs.
Endurance offers plenty of coverage for used vehicles at a variety of mileages. We rate Endurance 9.2 out of 10.0 for its positive customer service reputation and affordable plans, as well as the fact that it’s a direct extended warranty provider.
Our first choice for comprehensive warranty coverage.
If Endurance’s warranty plans don’t seem like the right fit for your vehicle, there are other coverage options. CarShield and Carchex both offer generous coverage terms and have many satisfied customers, according to our research.
Provider
Trustpilot Rating
Number of Plans
Highest Mileage
Endurance
4.2 / 5.0
6
200,000+ miles
Carchex
3.1 / 5.0
5
250,000 miles
CarShield
4.0 / 5.0
6
300,000 miles
Protect My Car
4.5 / 5.0
3
125,000 miles
autopom!
4.7 / 5.0
4
150,000 miles
Customers looking for vehicle protection plans on a budget might want to consider CarShield. The company provides month-to-month plans so you’re not tied to a contract for longer than you want to pay. The third-party warranty provider offers services like roadside assistance, rental car reimbursement and more.
CarShield holds a 4.0 out of 5.0-star rating on Trustpilot with over 30,000 reviews. It was also the most popular independent warranty provider when our researchers surveyed 1,000 consumers with extended car warranties.
A reputable extended warranty provider with industry-low rates.
Carchex can be a smart choice for car owners looking to add protection to a used vehicle. Customers can choose between five levels of coverage that range from basic powertrain coverage to exclusionary Titanium coverage.
The company has been in business for over 20 years and is BBB accredited with an A+ rating.
Coverage for vehicles up to 250,000 miles and excellent customer service.
In our 2022 review of the best extended car warranty companies, we recognized Endurance for having the Most Comprehensive Coverage. Endurance warranty reviews show the company has strong customer service and offers high-quality vehicle service contracts.
Endurance warranty plans typically last up to 8 years or 200,000+ miles. The direct provider offers several extended auto warranty plans ranging from bumper-to-bumper coverage to basic powertrain protection.
Our research found that Endurance auto warranties can cost between $2,900 and $3,900 depending on the coverage level you choose and your vehicle. Endurance also offers discounts for military members, government employees, first-time callers and vehicles that historically haven’t required many repairs.
According to the quotes we received, you can expect to pay about $100 per month for an Endurance warranty. While the warranty can last five or more years, customers often pay for 30 or 36 months.
With an extended warranty plan, Endurance pays for auto repairs for covered components after a mechanical breakdown. The customer pays a deductible if a warranty claim is approved.
Endurance service contracts have a standard deductible of $100 that must be paid up front before any covered repair. The company also offers deductibles of $0, $50 and $200.
With five standard plans plus others that combine maintenance and repairs, Endurance is one of the best aftermarket warranty options on the market. Endurance can cover vehicles for up to 200,000 miles, which is plenty of coverage beyond standard factory warranties.
Endurance offers two powertrain plans. Endurance Secure is a basic powertrain warranty and Secure Plus is a powertrain warranty that covers a few additional systems.
Endurance has several used car warranty options for vehicles up to 20 years old. For those seeking a used car warranty for an older, high-mileage vehicle, we recommend the Select Premier plan, which covers vehicles with up to 150,000 miles.
After the first free year of Endurance Elite Benefits that comes with all plans, you can purchase an extension. You cannot purchase Endurance Elite Benefits for stand-alone protection, as the membership is an add-on benefit for those who have purchased a regular warranty plan.
No. While standard car insurance covers damage from accidents, extended warranties cover common repairs needed as a result of normal use or mechanical breakdowns. Endurance warranties are technically vehicle service contracts, which are written agreements between a customer and the provider that states what is considered a covered repair and what is not.
Based on the quotes we received, you can expect to pay between $80 and $170 per month for a Supreme plan. Supreme plans under $100 typically come with a 36-month payment period.
We created a rating system to formulate our rankings of extended car warranty companies. We collected data on dozens of auto warranty providers to grade the companies on a wide range of ranking factors. The end result was an overall rating for each provider.
Here are the factors our ratings take into account:
*Data accurate at time of publication.
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